Privacy Policy

Certa Roofing owns all information gathered on certaroofing.com, as outlined in this Privacy Policy. We manage your personal information for our services across all pages of the Certa Roofing website(s), which is also part of our Terms and Conditions. The website certaroofing.com (and any future versions), along with its associated services, is collectively referred to as the “Site.” We recommend that you carefully read this Privacy Policy before and during your use of our Site or services or when conducting business with us. By using our Site, you agree to the practices outlined in this Privacy Policy.

Information We Collect

We collect various types of personal data from our users for different purposes. Here’s a breakdown of the information we process and the services involved:

Access to Third-Party Accounts

  • YouTube Account Access: We may collect usage data and trackers when you access your YouTube account through our site.

Advertising

  • Meta Ads Conversion Tracking, Google Ads Conversion Tracking,  Google Ad Manager, Google AdSense, Google Ads Similar Audiences, and Microsoft Advertising: We collect trackers and usage data to manage and optimize our advertising efforts.
  • Microsoft Advertising Universal Event Tracking: We collect trackers, unique device identifiers (e.g., Google Advertiser ID/IDFA), universally unique identifier (UUID)  & usage data.

Analytics

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  • Google Analytics (Universal Analytics), Google Analytics with Anonymized IP, Meta Events Manager: We collect trackers & usage data for analyzing website performance.
  • Cloudflare Web Analytics: We collect device information, language, and usage data.
  • Google Analytics 4: We collect browser information, device information,  city data, user count, latitude & longitude of the city,  trackers, session statistics, and usage data.
  • Google Analytics Advertising Reporting Features: We collect trackers, unique device identifiers for advertising, and various kinds of data as mentioned in the service’s privacy policy.
  • Google Analytics Demographics & Interests Reports: We collect trackers and unique device identifiers for advertising.
  • User ID Extension for Google Analytics: We collect trackers.
  • YouTube Analytics & Reporting API: We collect data communicated in order to use the service, device information, usage data,  password, trackers, user ID, and username.

Backup Saving & Management

  • Google Drive: We collect various types of data as specified in the service’s privacy policy.

Connecting Data

  • Zapier: We collect city, country, company name, data communicated while using the service, device information, date of birth, email address, gender, geographic position, first name, language, password, last name, phone number, profession, picture, usage data, VAT number, screenshots, username, and workplace.

Contacting the User

  • Contact Form: We collect country, city, county, date of birth, company name, fax number, field of activity, first name, last name, number of employees, physical address, gender, state, tax ID,  profession, trackers, user ID, VAT number, usage data, phone number, various kinds of data, website, email address, and ZIP code.
  • Phone Contact: We collect phone numbers.

Content Performance & Features Testing

  • Google Optimize & Google Optimize 360: We collect trackers & usage data.

Displaying Content from External Platforms

We use several external platforms to enhance the content and functionality of our website. Below are the platforms and the types of personal data collected:

  • YouTube Video Widget, Fonts.com Web Fonts, Font Awesome, Google Fonts, Google Calendar Widget, Instagram Widget, Google Maps Widget,  and Vimeo Video:
      • Personal Data: Trackers, Usage Data
  • Adobe Edge Web Fonts & Adobe Fonts:
      • Personal Data: Usage Data and other types of information as specified in the privacy policy of the service
  • YouTube Data API & YouTube IFrame Player:
    • Personal Data: Information provided to use the service, information generated during use, passwords, device details, tracking data, user IDs,  usage data, and usernames
  • YouTube Video Widget (Enhanced Mode Privacy):
    • Personal Data: UUID, Trackers, Usage Data

We use these services to display content and improve your interaction with our site. The data collected helps us ensure a seamless and enriched user experience.

Handling Activities Related to Productivity

  • Google Docs: We collect city,  date of birth, company name, device information, first name, gender, email address, geographic position, password, last name, phone number, profession,  physical address, profile picture, trackers, screenshots,  usage data, VAT number,  username, and workplace.
  • Google Sheets: We collect country, city, company name, data communicated, date of birth, email address, first name, workplace, device information, gender, geographic position, phone number, physical address, last name, password, profession, profile picture, usage data, username, screenshots, trackers, VAT number, and postal code.

Heat Mapping & Session Recording

  • Crazy Egg: We collect trackers & usage data.
  • Microsoft Clarity: We collect clicks, custom events, country, device information, interaction events, diagnostic events, layout details, page events, mouse movements, positional information, session duration, scroll-to-page interactions, trackers, time zones, and usage data.

Hosting & Backend Infrastructure

  • Amazon Web Services & GitHub Pages: We collect different types of data as outlined in the service’s privacy policy.

Infrastructure Monitoring

  • Pingdom: We collect trackers & usage data.
  • Sentry: We collect different data as detailed in the service’s privacy policy.

Interaction with any External Social Network & Platform

Facebook Like Button & Social Widgets, LinkedIn Button & Social Widgets, Twitter Tweet Button & Social Widgets: 

  • We collect trackers & usage data.

YouTube Button & Social Widgets

  • We collect trackers & usage data.

Location-Based Interactions

  • Geolocation: We collect geographic position data.

Registration & Authentication

  • Facebook Authentication, Instagram Authentication,  Google OAuth, YouTube OAuth: We collect data types specified in the service’s privacy policy.

Remarketing & Behavioral Targeting

  • Facebook Remarketing, Google Ads Remarketing, Google Ad Manager Audience Extension,  Remarketing with Google Analytics: We collect trackers & usage data.

SPAM Protection

  • Google reCAPTCHA: We collect answers to questions, keypress events, clicks, motion sensor events, scroll position, mouse movements, trackers, touch events, and usage data.

Tag Management

  • Google Tag Manager: We collect trackers & usage data.

Traffic Optimization & Distribution

  • Cloudflare: We gather trackers and assorted data types in accordance with the service’s privacy policy.

How We Use Your Information

You consent to us using your personal information for:

  • No SMS consent or phone numbers should be shared to Third Parties
  • You consent to the use of your personal information for the following purposes: contacting you regarding the services available on our site, facilitating communication between other site members and yourself, and informing you about service professionals or third-party networks of service professionals with whom you have been matched.
  • We use your personal information to provide, support, personalize, and enhance our website and services.
  • We utilize your personal information to establish, sustain, customize, and safeguard your account with us.
  • We use your personal information to deliver services to you, which includes sharing your inquiries with service professionals as per your request, and to communicate with you regarding your use of the services.
  • We use your personal information to offer you support and address your inquiries, including investigating and resolving your concerns, as well as monitoring and enhancing our responses.
  • We personalize your website experience and deliver service offerings tailored to your interests.
  • We assist in maintaining the safety, security, and integrity of our website, services, databases, and other technological assets, as well as our business.
  • We utilize your personal information for testing, research, analysis, and product development purposes, including the enhancement and development of our website and services.
  • We respond to law enforcement requests and comply with applicable law, court orders, or governmental regulations as required.
  • This is explained to you during the collection of your personal information.
  • To assess or carry out a merger, divestiture,  reorganization, restructuring, dissolution, or any sale or transfer of our assets, whether as an ongoing business or as part of bankruptcy, liquidation, or a similar process, where the personal information we hold about our website users or consumers is included in the assets being transferred.
  • To uphold our Terms & Conditions.
  • To verify information for accuracy by cross-referencing it with third-party sources, such as an ID verification service utilizing “reverse-lookup” methods.

Our Disclosure of Your Information

We’ll solely disclose your personal details to third parties in accordance with the terms laid out in this Privacy Policy. Personal information may be shared with:

  • We’ll share personal details with approved Service Professionals upon their request, particularly if it’s related to a request you’ve posted on the site. In cases where the service is needed in an area we don’t cover, we may have to pass on your email, name, and phone number to a third-party Service Professional network. They might use this information to connect you with relevant professionals nearby and also for their own promotional activities.
  • We collaborate with independent third-party service providers who assist us with various business operations. For instance, we might share your name & email address with an email service provider so they can send emails to you on our behalf.
  • We may also share your information with other third parties if you explicitly request us to do so or if you’re explicitly notified and give consent while using a specific service.
  • In response to verified requests concerning criminal investigations or suspected illegal activities, we may disclose relevant information to law enforcement or other governmental officials. This information may include details such as name, state, city,  zip code, email address, telephone number, Screen Name history, fraud complaints, IP address, and bidding & listing history.
  • We may consider merging with or being acquired by other businesses in the future. Certa Roofing reserves the right to sell or transfer its business, operations, or assets to a third party through mergers/acquisitions. Any personal information we collect from you could be shared with potential or actual third-party buyers and could be included among the assets transferred in such transactions.
  • We may share your information with service providers and vendors who assist us in various capacities. These services might involve customer support, business and traffic analysis,  marketing aid, and website maintenance. While these service providers may access personal information necessary to carry out their duties, they are not authorized to share or utilize this information for any other purposes.
  • We might disclose your information to our affiliates, which include subsidiaries, joint ventures, or other companies under common control, in accordance with the guidelines outlined in this Privacy Policy.
  • We might utilize third-party Service Providers, like Google Analytics, to analyze how our services are used.
  • We may share personal information in situations where we are legally obligated to do so, to enforce our policies, address claims of content infringement, or safeguard the rights, or safety of individuals.

Regarding Service Professionals, we may disclose your business contact details to third parties, which may include the business name, phone number, address, email address, and the name(s) of the business owner(s) or proprietor(s).

Third parties to whom we may disclose personal information could have their own Privacy Policies outlining how they utilize and disclose such information. Once we share your personal information with these third parties, their policies will dictate its use, handling, and disclosure. We recommend visiting the websites of these third parties to check their privacy practices. These entities or their servers may be situated either within or outside the United States.

Account Protection

Your password serves as the gateway to your account. Ensure it comprises a mix of unique numbers, letters, and special characters. Never divulge your password to anyone. Should you choose to share it or any personal information, recognize that you bear responsibility for any actions carried out through your account. Losing control of your password could result in a significant loss of control over your personal data and potential legal consequences on your behalf. Thus, if your password is compromised for any reason, inform us promptly and proceed to change it.

Links to Other Sites

Our website includes links to and from other websites. It’s important to note that the Certa Roofing Site does not control the privacy practices of these external websites. We advise users to be cautious and review the privacy policies of all websites that collect PII when they leave our site. This Privacy Policy specifically pertains to information gathered by the Certa Roofing Site and does not extend to other websites.

Security

Your information is stored on our servers, which could be situated within or outside the United States. We regard data as a valuable asset for safeguarding and employing various tools to shield your personal information from unauthorized access and disclosure. Nevertheless, there’s a possibility of third parties unlawfully intercepting or accessing transmissions or private communications, and some users may misuse or abuse the personal information they gather from the site. Therefore, while we strive to protect your privacy, we cannot guarantee that your information will always remain private.

Third Parties

Apart from what’s explicitly stated in this Privacy Policy, this document solely governs the use and disclosure of information we gather from you. If you share your information with others, whether they’re users on our site or on other platforms across the Internet, separate rules may govern how they use or disclose the information you provide. We do not oversee the privacy policies of third parties, and you are bound by the privacy policies of those third parties where relevant.

Children

Our services are not intended for children under 13, and we do not knowingly gather or retain any personally identifiable information (PII) about individuals under the age of 13. Should we become aware that we have collected the PII of a child under 13, we will make commercially reasonable efforts to remove such information from our records. If you are under 13 years old, refrain from submitting any personal information through our website.

Our contact information

If you have any inquiries or feedback regarding this notice, the methods by which Certa Roofing collects and utilizes your information as described herein, or your options and rights concerning such usage, please feel free to reach out to us at:

Address: 34935 Schoolcraft Rd – STE 195 Livonia, MI 48150

Contact: (734) 215-9770

Email us at: Sales@CertaRoofing.com
Thank you for reviewing our Privacy Policy.

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